Refunds & Returns
Returns
Due to the personal care nature of our products, we cannot accept any returns for opened or used items. If a product is unopened and you are dissatisfied with your order, please contact us and we will be happy to resolve any concerns.
Undeliverable Packages
If an order is returned to us by the carrier because the address provided is incorrect, vacant, or otherwise undeliverable, we will contact you using the email address and phone number provided at checkout. Orders will be held for 60 days. If we do not receive a response within that time, the order may be canceled and the merchandise returned to inventory. Original shipping charges are non-refundable, and additional shipping charges will apply if the order is reshipped.
Refunds
No cash refunds will be given – store credit only.
Need help?
Contact us at botanybabe.feedback@gmail.com.

